Terms
MyQWay Terms & Conditions
These terms apply to use of MyQWay, a queue and token management product by SWAMIAPPA LLP.
Service Provider
MyQWay is provided and operated by SWAMIAPPA LLP as a web-based queue and token management service for business owners and staff.
Business Responsibility
Businesses are responsible for the correctness, lawfulness, and appropriateness of queue, token, staff, customer, and business data they enter into MyQWay.
Tool Only
MyQWay is a digital queue management tool. It does not provide medical, legal, financial, professional, or emergency advice.
Availability
Service availability may depend on internet connectivity, hosting providers, authentication, database, payment, and other third-party services. Temporary interruptions may occur.
Plans
MyQWay currently presents a 30-Day Trial, a Free plan, and MyQWay Pro. The Free plan includes 100 tokens per calendar month. MyQWay Pro is listed at ₹1,499/month, final customer price inclusive of GST whenever applicable.
Recurring Subscription Authorization
Online subscription checkout may be offered through supported payment partners after production verification. Until public checkout opens, MyQWay Pro activation is handled through SWAMIAPPA LLP support.
Renewal, Cancellation, and Refunds
Customers may cancel MyQWay Pro at any time. Cancellation stops the next recurring renewal, while Pro remains available until the end of the already-paid billing period. No prorated refund is provided for ordinary mid-cycle cancellation after successful Pro activation.
Acceptable Use
Users must not use MyQWay for illegal, abusive, harmful, misleading, or unauthorized purposes and must not misuse customer data. SWAMIAPPA LLP may protect the service from misuse, fraud, abusive traffic, unauthorized access, or activity that harms reliability or other users.
Limitation of Liability
To the maximum extent permitted by law, SWAMIAPPA LLP is not liable for indirect, incidental, special, consequential, or business-loss damages arising from use or inability to use MyQWay.
Refund Policy
Refund requests are reviewed under the MyQWay Refund & Cancellation Policy. This includes duplicate payments, incorrect charges, verified technical activation failures, verified unauthorized transactions, and refunds required under applicable law.
Open Refund & Cancellation PolicyContact
For questions about these terms, contact support@swamiappa.com or +91 87935 35122.