Refund & Cancellation
MyQWay Refund & Cancellation Policy
This policy explains cancellation and refund handling for MyQWay Pro, operated by SWAMIAPPA LLP.
Cancellation
Customers may cancel MyQWay Pro at any time.
Cancellation stops the next recurring renewal.
MyQWay Pro remains available until the end of the already-paid billing period.
No prorated refund is provided for unused days in an ordinary mid-cycle cancellation.
After the paid Pro period ends, the business moves to the Free plan.
Customers may subscribe to Pro again later.
Refund Eligibility
A refund request may be considered for:
Duplicate payment
Payment collected after a confirmed cancellation
Incorrect amount charged
Successful payment where Pro was not activated because of a verified MyQWay technical failure
Verified unauthorized transaction
Any refund required under applicable law
Ordinary cancellation after successful Pro activation does not qualify for a partial refund for unused days.
Timelines
Customers should submit the request within 7 calendar days of the disputed payment.
MyQWay will review the request within 3 business days.
An approved refund will be initiated within 5 business days.
After initiation, the bank/payment provider may require approximately 5-10 working days to credit the amount, depending on the payment method.
Refund Request Information
Business name
Registered Owner email
Payment date
Amount
Transaction/order reference
Reason for the request
Contact support@swamiappa.com or +91 87935 35122.
This policy does not limit any rights available to customers under applicable law.